Terms of Service

Kreedarena Technologies Private Limited
Aspire Coworks, No. 472/7, Balaji Arcade, 2nd & 3rd Floor, A.V.S. Compound, 20th L Cross Road, AVS Layout, Ejipura, Koramangala 4th Block, Bengaluru, Karnataka – 560095
GSTIN: 29AAMCK8161B1ZC
Email: contactsupport@kreeda.tech

The Service is open to users of all ages, including grassroots and school-level players. Users under 18 must have the consent of a parent or guardian. A parent or guardian may register and manage an account on behalf of a minor. By creating an account for a minor, the parent or guardian accepts these Terms on the minor's behalf and takes responsibility for the minor's use of the Service.

By using the Service you confirm that the information you provide is accurate.

• You must register using a valid phone number or Google account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately at contactsupport@kreeda.tech if you suspect unauthorised access to your account.
• One person may not operate multiple accounts to circumvent plan limits.
• We reserve the right to suspend or terminate accounts that violate these Terms.

Kreeda offers a free plan and paid subscription plans. Paid plans are billed monthly or annually as indicated at the time of purchase.

• Payment processor: All payments are processed by Razorpay Financial Solutions Pvt. Ltd. By paying you also agree to Razorpay's terms.
• Pricing: All prices are in Indian Rupees (INR) and are inclusive of applicable taxes (GST).
• Auto-renewal: Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
• Cancellation: You may cancel your subscription at any time from the Settings page. Access continues until the end of the paid period. No partial refunds are issued for unused time within a billing cycle.
• Refunds: All sales are final. We do not offer refunds on subscription purchases once payment has been processed. If you believe you were charged in error, please contact us at contactsupport@kreeda.tech with your transaction ID and we will review the case.
• Price changes: We will notify you by email at least 30 days before any price change. Continued use after the effective date constitutes acceptance.

You agree to use the Service only for lawful purposes. You must not:

• Upload video content that you do not own or have the right to share, or that depicts individuals who have not consented.
• Attempt to reverse-engineer, scrape, or extract our AI models, scoring algorithms, or any proprietary data.
• Share your account credentials or allow others to use your subscription.
• Use the Service to harass, defame, or harm other users (applies to coaches and players on the marketplace).
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Use automated tools (bots, scrapers) to interact with the Service.
• Upload content that is illegal, obscene, or infringes intellectual property rights.

Violation of this section may result in immediate account suspension or termination without refund.

You retain ownership of all video content you upload ("Your Content"). By uploading, you grant Kreeda a limited, non-exclusive, royalty-free licence to process, store, and analyse Your Content solely to deliver the Service to you.

We will not use Your Content to train AI models for sale to third parties, or share it publicly, without your explicit written consent.

You are responsible for ensuring you have the right to upload any video content, including any third-party players or coaches visible in the footage.

The Kreeda name, logo, application, AI analysis technology, and all related content are the exclusive property of Kreedarena Technologies Private Limited and are protected by Indian and international intellectual property laws. You may not copy, reproduce, or distribute any part of the Service without our prior written consent.

The Service allows verified badminton coaches to offer coaching sessions to players ("Marketplace").

• Kreeda is a platform facilitating the connection between coaches and players. We are not a party to the coaching engagement itself.
• Coaches are responsible for the quality, accuracy, and legality of the advice they provide.
• Players engage coaches at their own discretion. Kreeda does not verify coaching qualifications beyond the information coaches self-declare.
• Payments for coaching sessions are handled through the platform and are subject to our payment terms above.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy of AI analysis, or uninterrupted availability.

AI-generated coaching feedback and performance scores are informational only and not a substitute for professional coaching or medical advice. Do not rely solely on our analysis for training decisions that could affect your health.

To the maximum extent permitted by Indian law, Kreedarena Technologies Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of data, loss of revenue, or personal injury.

Our total aggregate liability for any claim arising under these Terms shall not exceed the amount you paid us in the 3 months preceding the claim.

You may delete your account at any time from Settings. We may suspend or terminate your account if you breach these Terms, fail to pay fees, or if we discontinue the Service, with reasonable notice where practicable.

Upon termination, your right to use the Service ceases. We will delete your personal data per our Privacy Policy, subject to legal retention requirements.

These Terms are governed by the laws of India. Any dispute arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

We may update these Terms from time to time. We will notify you of material changes by email or prominent notice on the Service at least 15 days before they take effect. Continued use of the Service after the effective date constitutes your agreement to the revised Terms.

For any questions about these Terms, please contact us at:

Ramandeep Singh
Kreedarena Technologies Private Limited
Aspire Coworks, No. 472/7, Balaji Arcade, 2nd & 3rd Floor, A.V.S. Compound, 20th L Cross Road, AVS Layout, Ejipura, Koramangala 4th Block, Bengaluru, Karnataka – 560095
Email: contactsupport@kreeda.tech